The AI agent that answers customer questions 24/7 via chat, schedules pickups by voice, and syncs orders directly to your POS. Plans from $99/mo.
CW/AD is America's leading geofencing ad agency for laundromats, with several thousand GPS-verified store visits every month and nearly 100 AI agent deployments across the U.S.
Get StartedAI Agent Online — answering calls right now
Your 24/7 Phone Assistant
AI: "Hi, thanks for calling Fresh & Clean Laundry! I can help you schedule a pickup. Or would you like to inform us of a drop-off? What's your preference?"
Pick the plan that fits how you run. Upgrade anytime as your WDF or P&D business grows.
All plans include setup, training, and onboarding. No contracts—cancel anytime.
Don't see exactly what you need?
We build 100% custom implementations tailored to your business.
A custom POS integration typically costs $5,000–$20,000 and takes months. Our relay system is included in the $349/mo Scale tier and configures in minutes during onboarding.
Tidio, Intercom, and Drift offer chat. We offer chat + voice + WhatsApp booking with POS integration, order tracking, and automated confirmation flows—purpose-built for laundromats and dry cleaners.
CleanCloud's own booking works within their ecosystem. We offer the same native CleanCloud API integration plus support for every other POS via our relay system—all within the Scale tier. Already on CleanCloud? Nothing changes. Not on CleanCloud? Now you're covered too.
Your customers call during wash cycles. After hours. While you're helping someone else. And when no one answers, they call your competitor.
Your customers reach out however they want. AI handles all of it—same knowledge, same booking flow, every platform.
When a customer books a pickup, your store gets a formatted notification:
Reply "YES" and the customer is notified instantly. No app to open. No dashboard to check. Just text back.
No orders fall through the cracks. Didn't reply in 15 minutes? You get a reminder. Still no response after 30? The order expires automatically and the customer is directed to call you. Every step tracked, every customer notified.
That's it. Just your API token.
Customers interact through your chat, AI phone agent, or SMS—here's what they can do:
"The location near Wegmans" works in chat—AI understands landmarks.
AI knows YOUR prices, YOUR hours, YOUR services. Not generic scripts—real answers about your laundromat.
Nights, weekends, holidays. Every call answered, every chat responded to. Zero overtime costs.
English and Spanish included on all plans. Additional languages available for Scale customers on request.
AI takes orders, confirms weight estimates, quotes prices, and schedules ready times automatically.
Customers request pickup windows. AI checks availability, confirms, and adds to driver routes.
Complex issues? Complaints? AI routes to you instantly with full context. You handle the exceptions.
Meet customers where they already are. AI handles WhatsApp conversations the same way it handles calls—booking orders, answering questions, scheduling pickups.
Orders sync to CleanCloud, Cents, Curbside, SPOT, or any POS via SMS, email, and webhooks. Customers check order status and track pickups through chat. Zero double-entry.
First-time customers answer 7 questions. Returning customers answer one: their phone number. AI auto-fills name, address, service, and time slot.
Every order gets a human-friendly code like A3X9K2—easy to say over the phone, easy to text. Customers ask your AI agent for status anytime, from any channel.
Select your POS from a dropdown, set your services and pricing, choose time slots, enter your service area ZIPs. Your AI agent starts booking immediately—no developer, no IT department.
Multi-location? Customers click once to find the nearest store with GPS. Service area checks verify ZIP codes for pickup/delivery. Landmarks like "near Wegmans" work in chat.
See every conversation, track booking rates, and identify peak call times. Know exactly what customers are asking—and what's converting to orders.
"Request a Quote" button opens an inline form right in the chat—name, phone, service type. Owner gets a real-time email alert with a "CALL" button. Speed-to-lead in seconds.
After 3+ messages, a subtle one-time prompt links customers directly to your Google Business review page. Non-intrusive—shows once per session, never interrupts.
Every Monday at 9 AM: total conversations, new leads, top topics, and week-over-week trends. Proof the AI is working—delivered to your inbox.
Browse your last 30 days of chats in the portal. See what customers ask, how the AI handles it, and spot trends. Growth gets 90 days, Scale gets unlimited.
Most laundromats treat WDF like an interruption. Customer shows up, waits at the counter, hopes someone notices. That's not service—that's chaos.
When AI books a drop-off time, everything changes. The customer arrives knowing you're expecting them. Your staff sees the schedule. The bag gets tagged immediately. It feels like an appointment, not an accident.
That's how you turn first-timers into regulars.
I WAS LOSING $300 A WEEK IN MISSED WDF CALLS. NOW AI ANSWERS EVERYTHING. MY REVENUE IS UP 22% AND I ACTUALLY TAKE SUNDAYS OFF.
Book a free consultation. We'll show you exactly how AI would handle calls and chats for your laundromat.
Book Free Consultation